Hey xda family. I have a problem. My brother yesterday hard reset his Alcatel Hero 2. When the phone powered on after completion of the hard reset procedure it didn't have any network. With the SIM card inserted it just asks for the SIM PIN, then it does not register on the network. Under settings it says "Mobile Network Type Unknown", and using *#*#4636#*#* to change between the network modes has no impact. I have also tried to upgrade the ROM with Alcatel's own software called Mobile Upgrade S 4.2.2 but it says I have the latest firmware. What can be the problem? And better yet, can anyone suggest any possible solutions. Regards.
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